Privacy policy

At Pizza Bae, we collect personal data to operate effectively and provide you with the best services and experiences, while ensuring we only collect the necessary information. Here’s how we collect and use your personal data:

Contests, Email Newsletters, Inquiries, and Loyalty Programs

To subscribe to Pizza Bae’s email newsletters, you must provide your email address. When entering contests or participating in loyalty programs, you may need to provide additional details such as your full name, email address, mailing address, phone number, age, location, interests, social media details, and usage of our products. For loyalty programs, we may also process company-related information like market segment or target clientele.

Participation in contests may also require you to submit photos or descriptions of your entries. We may anonymously and collectively analyse purchase frequency to evaluate our marketing initiatives.

When visiting www.pizzabae.com.au, we automatically collect technical information such as your IP address, browser type, operating system, time zone, and browsing activity. This includes pages visited, links clicked, and interactions with our emails. Cookies and similar technologies are used for analytics and functionality.

When accessing special-purpose portals (e.g., supplier portals), you may need to provide your full name, mailing address, email address, and other relevant data depending on the portal’s nature. This might include non-real-time geolocation data, quality results, or other business-related details.

When setting up an account, we process your password and may ask for a password recovery question and answer for secure account management.

To maintain safety at our manufacturing facilities, we use CCTV systems to record footage in compliance with applicable laws.

When interacting with Pizza Bae on social media, we may collect your email address, profile details, and other contact information shared via those platforms.

For product improvement and market research, we may collect data such as your opinions, preferences, demographic details, or video recordings (with consent). This helps us enhance our offerings and understand customer needs.

When visiting our facilities, we may collect your name, contact details, vehicle registration, and health-related information for food safety or security purposes.

During events, conferences, or meetings, we may take photos or videos of attendees for promotional or communication purposes.

If you apply for a role at Pizza Bae, we may process your CV, educational background, references, contact details, and other necessary recruitment data. In some cases, we may ask for legal or identification documents.

When you provide services or products to us, we may collect your contact details, financial information, certifications, and other necessary data for contractual and regulatory compliance.

We may collect your name, phone number, email address, preferences, and product interests to improve customer engagement and marketing activities.

If you post content (e.g., photos or reviews) on our website or social media platforms, we may use it for promotional or engagement purposes.

We use your data for purposes such as:

• Communicating with you about contests, loyalty programs, or inquiries.
• Improving our website functionality and user experience.
• Managing customer relationships and providing personalized services.
• Ensuring security at our facilities and online platforms.
• Conducting research and development for product improvement.

We implement technical, administrative, and physical safeguards to protect your data against unauthorized access, alteration, or destruction. However, no online transmission is completely secure, so we encourage users to exercise caution when sharing information online.

Your data may be processed and stored in locations within or outside Australia, in compliance with applicable laws. If international transfers occur, we ensure appropriate safeguards are in place.

Depending on applicable laws, you have rights to:

• Access your personal data.
• Request corrections or deletions.
• Object to data processing.
• Withdraw consent where it has been previously given.

You can exercise your rights by contacting us at info@pizzabae.com.au.

We retain personal data only as long as necessary to fulfill the purposes outlined or comply with legal obligations.

We may update this policy from time to time. Please review it periodically to stay informed. Your continued use of our website implies acceptance of any changes.

For any questions or concerns, contact us at info@pizzabae.com.au.